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Go to the Shopify App Store, search for 'Reels – Shoppable Stories', and click Install. The app will automatically add the story widget to your theme. No code editing required.

Reels works with all Online Store 2.0 themes including Dawn, Sense, Debut, and any custom theme. If you experience issues with a specific theme, contact our support team.

From the Reels dashboard, click 'New Group', give it a name, then upload your story images or videos. Tag products, choose a layout, and publish — it takes less than 5 minutes.

By default, stories appear on your homepage. From the Shopify theme editor you can drag the Reels block to any section — collection pages, product pages, or a custom landing page.

Yes. When editing a story, tap 'Tag Product', search your Shopify catalogue, and place the tag anywhere on the image. Viewers can tap the tag to add the product to their cart without leaving the story.

Images: JPEG, PNG, WebP. Videos: MP4, MOV (max 100 MB per file). For best results, use portrait media (9:16 ratio) at a resolution of at least 1080 × 1920 px.

Open your story group settings and select a layout from the 'Display Style' dropdown. The change is applied instantly across your storefront with no page reload required.

Story scheduling is available on the Premium and Elite plans. Set a publish date and time when creating or editing a story group.

Yes — Reels offers a free plan that includes 1 story group with up to 5 stories and all display layouts. No credit card required.

Paid plans start with a 7-day free trial. You won't be charged until the trial ends. Cancel anytime before then and you'll never be billed.

Yes. Upgrades take effect immediately; downgrades take effect at the end of your current billing cycle. You'll always have access to your data regardless of plan.

We offer a 30-day money-back guarantee. If you're unsatisfied for any reason, email us at support@reelsapp.com and we'll issue a full refund — no questions asked.